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Complaints
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Purchase
Pre-Departure
Inflight
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<div class="control-group ticket_section"> <label class=" control-label cf_purchase_category_4629116-label " for="helpdesk_ticket_cf_purchase_category_4629116">Purchase Feedback</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_purchase_category_4629116]" id="helpdesk_ticket_custom_field_cf_purchase_category_4629116"><option value="">...</option> <option data-id="205000299876" value="Call Center">Call Center</option> <option data-id="205000299877" value="Online Booking">Online Booking</option> <option data-id="205000299878" value="Ticket Refund">Ticket Refund</option> <option data-id="205000299879" value="Booking Changes">Booking Changes</option> <option data-id="205000299880" value="Other Purchase">Other Purchase</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_predeparture_category_4629116-label " for="helpdesk_ticket_cf_predeparture_category_4629116">Pre-Departure Feedback</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_predeparture_category_4629116]" id="helpdesk_ticket_custom_field_cf_predeparture_category_4629116"><option value="">...</option> <option data-id="205000299881" value="Check In Service">Check In Service</option> <option data-id="205000299882" value="Denied Boarding">Denied Boarding</option> <option data-id="205000299883" value="Communications of change in flight status">Communications of change in flight status</option> <option data-id="205000299884" value="Flight Cancellations">Flight Cancellations</option> <option data-id="205000299885" value="Flight Delays">Flight Delays</option> <option data-id="205000299886" value="Flight Rescheduling">Flight Rescheduling</option> <option data-id="205000299887" value="Upgrading and downgrading">Upgrading and downgrading</option> <option data-id="205000299888" value="Special Passenger Handling Services">Special Passenger Handling Services</option> <option data-id="205000299889" value="Other Pre-Departure Category">Other Pre-Departure Category</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_inflight_segment_4629116-label " for="helpdesk_ticket_cf_inflight_segment_4629116">Inflight Feedback</label> <div class="controls nested_field "> <select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_inflight_segment_4629116_205000299873" name="helpdesk_ticket[custom_field][cf_inflight_segment_4629116]"><option value="">...</option> <option value="Pilot">Pilot</option> <option value="Steward/Stewardess">Steward/Stewardess</option> <option value="Refreshment">Refreshment</option> <option value="In-Flight Services">In-Flight Services</option> <option value="Inflight Feedback Others">Inflight Feedback Others</option></select><div class="level_2"><label class="">Inflight Feedback Category</label><select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_inflight_issues_4629116_205000299873" name="helpdesk_ticket[custom_field][cf_inflight_issues_4629116]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_inflight_segment_4629116_205000299873').nested_select_tag({"data_tree":[["Pilot","Pilot",[]],["Steward/Stewardess","Steward/Stewardess",[]],["Refreshment","Refreshment",[]],["In-Flight Services","In-Flight Services",[["Cabin Comfort","Cabin Comfort",[]],["Onboard Incidents","Onboard Incidents",[]]]],["Inflight Feedback Others","Inflight Feedback Others",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"205000299873","subcategory_id":"helpdesk_ticket_custom_field_cf_inflight_issues_4629116_205000299873"}); //]]> </script> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_ab_arrival_feedback_4629116-label " for="helpdesk_ticket_cf_ab_arrival_feedback_4629116">Arrival Feedback</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_ab_arrival_feedback_4629116]" id="helpdesk_ticket_custom_field_cf_ab_arrival_feedback_4629116"><option value="">...</option> <option data-id="205000299897" value="Arrival Services">Arrival Services</option> <option data-id="205000299898" value="Mishandled Baggage">Mishandled Baggage</option> <option data-id="205000299899" value="Special Passenger Handling Services">Special Passenger Handling Services</option> <option data-id="205000299900" value="Arrival Feedback Others">Arrival Feedback Others</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_ab_general_feedback_4629116-label " for="helpdesk_ticket_cf_ab_general_feedback_4629116">General Feedback</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_ab_general_feedback_4629116]" id="helpdesk_ticket_custom_field_cf_ab_general_feedback_4629116"><option value="">...</option> <option data-id="205000299901" value="Document">Document</option> <option data-id="205000299902" value="Flight Delay Letter">Flight Delay Letter</option> <option data-id="205000299903" value="Flight Cancellation Letter">Flight Cancellation Letter</option> <option data-id="205000299904" value="Safety and Security">Safety and Security</option> <option data-id="205000299905" value="Check-In Service">Check-In Service</option> <option data-id="205000299906" value="Lounge">Lounge</option> <option data-id="205000299907" value="Baggage Service">Baggage Service</option> <option data-id="205000299908" value="Frequent Flyer Program">Frequent Flyer Program</option> <option data-id="205000299909" value="E-Invoices">E-Invoices</option> <option data-id="205000299910" value="Facilities">Facilities</option> <option data-id="205000299911" value="Others General Feedback">Others General Feedback</option></select> </div> </div>
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Air Borneo
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